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Discussion of any issues related to the free check writing / cheque printer software.
Problems after recent updates
1 year 2 months ago #2571
by Aqib
Problems after recent updates was created by Aqib
Hello
i have been user for your superb software for many years
The problem after recent update was cheque was printing blanks
I solved this by going to going to printable location and selecting middle now the problem is software is not saving this setting instead if i close the software it returns to default and i have to do setting again for every use
for printing envelopes it is using the default setting so envelopes are not printing in middle if i change the setting no affect on envelopes printing so for me it is printing blanks
also can we have a default bank setting so we dont have to choose the bank everytime
i have been user for your superb software for many years
The problem after recent update was cheque was printing blanks
I solved this by going to going to printable location and selecting middle now the problem is software is not saving this setting instead if i close the software it returns to default and i have to do setting again for every use
for printing envelopes it is using the default setting so envelopes are not printing in middle if i change the setting no affect on envelopes printing so for me it is printing blanks
also can we have a default bank setting so we dont have to choose the bank everytime
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1 year 2 months ago #2572
by Kap-Chew
Replied by Kap-Chew on topic Problems after recent updates
Hi,
1. Can you show me a screenshot of the option that you changed to make it print again?
2. Envelope printing is not using any printer adjustment at all, as there is no such request from any user.
3. In the Paid Upgrade, you actually set up your bank account that you need, instead of showing all the banks,
1. Can you show me a screenshot of the option that you changed to make it print again?
2. Envelope printing is not using any printer adjustment at all, as there is no such request from any user.
3. In the Paid Upgrade, you actually set up your bank account that you need, instead of showing all the banks,
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1 year 2 months ago #2573
by Aqib
Replied by Aqib on topic Problems after recent updates
To explain better i taped the cheque to A4 size paper so you know where paper and cheque should be image 1 is the default settings
My printer is HP Laserjet pro MFP 127 fn its printing was fine until the new update
Now in image 2 i can save the setting of Shift printing right 460 and down 10
But setting 2 Printable location Mode advance and middle printing that goes to default every time and does not save
Envelopes also comes out blank because they print using default setting so not on position for my printer
My printer is HP Laserjet pro MFP 127 fn its printing was fine until the new update
Now in image 2 i can save the setting of Shift printing right 460 and down 10
But setting 2 Printable location Mode advance and middle printing that goes to default every time and does not save
Envelopes also comes out blank because they print using default setting so not on position for my printer
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1 year 2 months ago #2574
by Kap-Chew
Replied by Kap-Chew on topic Problems after recent updates
1. If my software previously worked properly on your computer with the existing printer, then the sudden stop working is very likely due to the change of printer driver by your Windows update. You may try to rollback your system to the dates when my software still worked.
2. What happens if you clear all Printer Adjustment, and set Printable Location Mode to Advanced and Middle, then feed your cheque directly into your printer without taping it to an A4 paper? Does it print properly?
2. What happens if you clear all Printer Adjustment, and set Printable Location Mode to Advanced and Middle, then feed your cheque directly into your printer without taping it to an A4 paper? Does it print properly?
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1 year 2 months ago #2575
by Aqib
Replied by Aqib on topic Problems after recent updates
If i clear the printer adjustment then the last part of cheque e.g value and date is printed at the very start of cheque
because of right adjustment of 460 it is in correct spot
because of right adjustment of 460 it is in correct spot
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1 year 2 months ago #2576
by Kap-Chew
Replied by Kap-Chew on topic Problems after recent updates
Can you clear all Printer Adjustment, and set Printable Location Mode to Advanced and Middle, then print on an A4 paper and show me the result?
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